All activities are carried out in accordance with the General Conditions of the Nordic Association of Freight Forwarders (NSAB 2015). These conditions limit our liability for loss, depreciation or damage to goods to SDR 8.33 per kg. Our liability in the case of delay is also limited to the freight charge, subject to a maximum of SDR 50,000 for each order.

For storage, the freight forwarder's total liability for damage in relation to a single event is limited to SDR 500,000. (§ 14) covers both current and previous claims.
Claims for freight, etc. must be honoured irrespective of the trade agreement's delivery conditions (§10).